Terms of Service

Last updated 4 November 2026.

These terms apply when you create or use a TrotroTech operator workspace. By signing up you agree to them.

1. The service

TrotroTech provides software to run Wi-Fi hotspots: login pages, vouchers, router management, reports and payment collection. You are responsible for your routers, internet connection and the customers you serve.

2. Accounts

Give accurate details, keep your password safe and tell us about any unauthorised use. You are responsible for what happens in your workspace, including staff accounts you create.

3. Trial, subscription and fees

New workspaces may get one free trial per email and phone number. After the trial you pay the monthly price of your chosen seat, shown on the pricing page. If payment is not made, the workspace may be paused until it is.

When you connect your own Paystack account, voucher sales go straight to you and TrotroTech takes no share. Paystack's own fees and terms also apply. If we later offer to collect sales and pay you out, we will publish its fees and tell you before it applies to you.

4. Acceptable use

Do not use the service for anything unlawful in Ghana, to send spam, or to interfere with the platform or other operators. You must comply with applicable telecoms, consumer and data protection laws, including the Data Protection Act, 2012 (Act 843), for the customer data you collect.

5. Availability

We work to keep the service running but cannot promise it will always be available or error-free. We may change features with reasonable notice.

6. Ending your account

You may stop using the service at any time. We may suspend or close a workspace that breaks these terms or is not paid for. Any money we hold for you from voucher sales stays yours and will be paid to you, less any amounts you owe us.

7. Liability

To the extent the law allows, TrotroTech is not liable for indirect losses or lost profits, and our total liability is limited to the subscription fees you paid in the three months before the claim.

8. Governing law

These terms are governed by the laws of the Republic of Ghana.

Contact

Email support@trotrotech.com. See also our Privacy Policy.